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Love It or Return It: Within 365 Days

Free Shipping on All orders

4.7/5 Customer Rating - Excellent

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Free Delivery & Shipping

At Marcel Olsen, we believe receiving your new furniture should be as exciting as using it! That’s why we deliver every product straight to your door, carefully packed to ensure it arrives in perfect condition.

Once you place your order and confirm your payment, we spring into action! We aim to dispatch all orders on the same business day—because we know you can’t wait to enjoy your new furniture.

To keep you in the loop, we’ll send you an email with a tracking link when your order has shipped, so you can follow your furniture’s journey to your home.

Please watch the video to learn more.

Frequently Asked Questions

Do I Need to Pay for Delivery?

We offer free delivery in the following mainland European countries:

  • Austria
  • Belgium
  • France
  • Denmark
  • Germany
  • Italy
  • Netherlands
  • Portugal
  • Spain

(Excluding islands and remote regions)


What about European Islands?
We do deliver to European islands! However, additional charges may apply at checkout:

  • Balearic Islands: +€15 (Mallorca, Menorca, Ibiza)
  • Canary Islands: +€65 (Tenerife, Gran Canaria, Lanzarote, Fuerteventura, La Palma)
  • Italian Islands: +€65 (Sicily, Sardinia)
  • French Islands: +€65 (Corsica, Réunion)
  • Portuguese Islands: +€65 (Madeira, Azores)

What if I’m located outside of these regions?
Global shipping is available! Please contact us for delivery pricing to your location.

How Long Does Delivery Take?

Delivery Times:

In-Stock Orders:
Most orders are dispatched on the same business day and typically arrive within 1-7 business days. We provide an estimated delivery date at checkout; however, this may vary due to factors outside our control, such as local shipping conditions.

Pre-Orders:
Items marked as pre-order will ship on the specified date shown on the product page. If your order includes both in-stock and pre-order items, it will ship together on the later date. If you wish to make any changes to your order, please contact us.

Europe (Non-EU):
In-stock items generally ship from our Spanish facility within 2 business days and arrive within 10 business days. Import duties are prepaid, and we handle all necessary documentation. While customs clearance is typically efficient, occasional delays may occur during peak periods.

Large Furniture Items:
For larger items, such as MO77 and MO90, delivery typically takes 1-3 weeks.

How is my furniture delivered?

To maintain the efficiency of our delivery service and respect your privacy, our couriers will deliver your furniture directly to your doorstep without entering your home. That means that on the day of delivery, you will be notified that your furniture will be with you shortly. The delivery driver will bring your items to the first door of your building, and you will not be required to sign for your parcels.

What Should I Do When My Order Arrives?

Inspect Your Order:
Carefully check the package and its contents for any damage or missing items as soon as it arrives.

Signing for Delivery:
If everything looks good, the carrier will ask for your signature to confirm receipt.

Damaged Package:
If the packaging shows signs of damage, please sign for it while noting the damage on the receipt. This documentation is important for any potential claims.

If You Can’t Check the Contents:
If you're unable to inspect the package's contents at the time of delivery, write on the delivery receipt that the package appears damaged. This notation helps with any shipping claims if you later discover damage.

Damaged or Defective Items:
If you find damaged or defective items after opening the package, contact our Sales Support team immediately. Please include photos of the packaging and contents, and remember to keep all original packaging for reference.

Note: This process does not affect your statutory rights.

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10-Year Guarantee

Your furniture is like a lifelong friend. Because we have immense trust in our products, we offer a 10-year manufacturer warranty on Marcel Olsen furniture.    


Love It or Return It Within 365 Days

With Marcel Olsen Furniture, you do not have to worry about when you can return your items. We have extended our return policy from 14 days to an impressive 365 days! That’s more than enough time for you to fall in love with your new furniture. If, for any reason, our furniture doesn’t feel like the perfect match, we have made the return process easy.


Free Delivery

At Marcel Olsen, we have partnered with trusted shipping services like DPD, UPS, and GLS to ensure seamless delivery of your furniture right to your doorstep—completely free of charge! Plus, we stand by the quality of our products. If you’re not entirely satisfied, you can return them within 365 days. Simply submit a request to our team, and we will guide you through the process. For any questions or concerns, feel free to reach out!


0% Finance Options

With Klarna, you can spread the cost of your purchase across easy monthly installments. Depending on your order, you can choose from various payment options. Once approved, we will process and ship your order—it’s that simple!



Check our terms and conditions for full details and additional information.